Communication & Interpersonal Skills

(5 Days)

SUITABLE FOR:

Managers, Supervisors and staff from all the business functions that recognise the need for effective communication & interpersonal skills.

SUMMARY:

Success for many persons within an organisation depends on how well their ideas can be put across and accepted by others. This course is aims to develop those communication skills essential for influencing and working more effectively with other people. The topics covered include:

• Communicating with real impact
• Creating the right atmosphere
• Using language effectively
• Active listening
• Working with others

OBJECTIVES:

DAVID NICKLIN BSc.,CEng,M.I.Mech.E.

Academic Qualifications:

Bachelor of Science, Aston University, UK
Chartered Engineer and Member of the Institute of Mechanical Engineers.
1986 - Present: Independent Consultant

Previously:

1958: West Midlands Gas Board as a Chemist
1959 - 1979: Dunlop (Held various positions in Engineering, before moving to training and development department
1980 - 1986: G.E.C. /Pirelli - Group Training & Development Manager.

David trained as a mechanical engineer after working originally as chemist; working in technical departments before moving to product design and then project engineering and operations management. Most of his work has been with major manufacturing, service, oil and gas companies. This career has included design, method study, control and systems engineering, maintenance engineering, contracts and works management. His training experience was developed as Tutor/Consultant at Dunchurch - GEC. The College of Management, where he conducted engineering, manufacturing, purchasing and quality programmes. He was also a major contributor to the general management programmes. He has worked as an Associate with Ashridge Management College and also Sundridge ParkManagement Centre.