Effective Office Management /
Administration Skills

(Certified by the Chartered Management Institute, UK)

(5 Days)

SUITABLE FOR:

Those who have been in a first-line management role for sometime, senior supervisors and those who wish to enhance their current skills

SUMMARY:

The topics covered include:
     *The Responsibilities of Management
     * Teamwork
     * Belbin’s team roles
     * Trust, Motivation and leadership
     * Working with others effectively
     * Increase productivity and efficiency
     * Problem Solving
     * Projecting the right image
     * Learn to solve problems and make decisions
     * Plan project properly
     * Managing change
     * Delegation

 
 

OBJECTIVES:

By the end of the workshop, delegates will have:

  • Acquired the key management skills needed as you face fundamental changes in the way you work
  • Ensured the smooth running of your office through comprehensive planning techniques
  • Learned how to deal with difficult situations using effective communication and assertive techniques
  • Learned the use of a variety of management skills and techniques to achieve results
 
 
 
 
 


FEE: £1,600 
Excluding accommodation and meals

LOCATIONS: DATES:

Doha

March 18 – 22, 2012

Dubai

March 25 - 29, 2012

Dubai

Sept.23 - 27, 2012

 



COURSE PRESENTER

Dennis Foster MBA, MCMI, MILT

Dennis is currently the Principle Lecturer and Course Director for Master's degree programmes in Electronic Commerce, Data Communications and Software Technology at a UK university.  Prior to this he held a variety of senior positions within organisations including being the Co-Founder of a learning training organisation empowering individuals and their organisations to achieve excellence through learning.  Their client base included a number of Higher Education Institutions, FTSE 100 companies, National Health Service Trusts and Education Authorities.  Additionally, Dennis was the Managing Director of a company specialising in the recycling processes for high speed and efficient destruction of confidential office waste papers.

 

 

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