John Wood BA (Hons) MA (Oxon.)
An Information Systems Manager and management consultant with exceptionally wide experience gained at three major financial institutions and two consultancy firms.
Established Service Management principles and processes, including SLAs, to provide reliable high performance production services, in many organisations, public and commercial. Trained the consultancy team of a major international accounting firm in SLA consultancy, and provided QA on their internal SLA project.
Established profit-centre management methods and SLAs in all departments of a European bank, working on subcontract for one of the 'name' US management consulting firms. Has advised many organisations in managing quality, with training and project workshops for establishing BS5750/ISO 9001 - complaint quality management of IT services. Clients include leading European manufacturers, banks, telecommunications carriers, pharmaceutical manufacturers and market data providers.
Established SLAs in UK central government department in preparation for Market Testing. This contract was won in open tender against the major consulting firms.
Installed a Dealing Room and Integrated Market Data Service system for a leading International bank, based on a Novell/Window/Unix platform. Identified the opportunity and established an application prototyping environment, with a prototype on-line enquiry system for a US bank. Achieved immediate recognition during the Latin American debt crisis by providing information in hours rather than weeks.
Created a prototype system for Eurocurrency trading which enabled the bank to enter that market within weeks of identifying the opportunity. Installed in London a complex PC Local Area Network for equities and gilt's trade processing in support of a systems development project based in the New York office of a leading Wall Street Firm.
