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Claims Management & Dispute Resolution

(4 Days)

LOCATIONS DAYS DATES FEE REGISTER
Doha, Qatar 4 Feb 29 - Mar 03 £1850.00 Register
Kuala Lumpur, Malaysia 4 May 30 - Jun 02 £1850.00 Register
Doha, Qatar 4 Sep 18 - 21 £1850.00 Register

Fee excluding accommodation and meals

SUITABLE FOR:

This course is suitable for personnel at all levels who wish to develop their skills within claims management and dispute resolution.

OBJECTIVES

By the end of this course delegates will:
  • Have an excellent understanding of effective claims management
  • Be able to anticipate and manage the risks involved with contracts
  • Be able to recognise a legally enforceable contract
  • Be able to recognise the significance of the “battle of forms”
  • Be able to effectively manage legal and commercial issues
  • Have an excellent understanding of dispute resolution and litigation

PROGRAMME CONTENTS

DAY 1
  • Legal aspects of contracts
  • Contracts and the law
  • The formation of contacts
  • The impact of legislation
  • Contractual conditions and warranties
DAY 2
  • Claims, mitigation, risk, costs
  • Contractor ethical – unethical behaviour
  • Case history – reimbursable contracts, with lump sum payment
  • Contract with unit prices for small tools and consumables
  • Mitigating claims, extras, variation
DAY 3
  • Claims – Disputes
  • Introduction – good contracting
  • Major risks and liabilities
  • International application
  • Payment terms
  • Dealing with supplier failure and settling disputes
DAY 4
  • International issues
  • Applicable law
  • INCOTERMS
  • Negotiation
  • Research techniques for assessing position and options
  • Identifying the best alternative to a negotiated agreement (BATNA)
  • Cultural differences and their impact on the negotiation process
  • Contracts and service level agreements
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2020 Training Catalogue

MTCTCL
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