|Kuala Lumpur, Malaysia||5||Feb. 26 - Mar. 02||£2250.00||Register|
|Dubai, UAE||5||March 18 - 22||£2250.00||Register|
|Dubai, UAE||5||September 09 - 13||£2250.00||Register|
|Kuala Lumpur, Malaysia||5||Oct. 29 - Nov 02||£2250.00||Register|
Fee excluding accommodation and meals
Customer Services Directors, Senior manager, Managers, Supervisors and employees dealing with different types of customers.
At the end of the course, delegates will have:
Within a customer-focused culture, customer service teams need to deliver first class service at the front-line. In a pressurised environment they need to build a strong morale, a high sense of team spirit and feel supported by the internal service culture. The topics covered include: