Facilities Management – Estate Management

SUITABLE FOR:

General Managers, Facilities Managers, Building & Maintenance Managers, Managers, Assistant Managers, General Superintendents, Superintendents, Senior Supervisors, those responsible for an outsourcing arrangement, or considering outsourcing some or all of their services and contract/commercial/admin. Services personnel.

OBJECTIVES:

By the end of the course, delegates will:

• Have learnt hard lessons from the facilities management experience to date
• Be able to develop effective asset maintenance and operational maintenance strategies
• Be able to develop effective asset management strategies
• Be able to select suppliers that are a good match for their company
• Be able to negotiate a customer friendly contract that allows the supplier flexibility to deliver
• Be able to keep a tight control of the supplier throughout the lifecycle of the contract

SUMMARY:

Day One

• Introduction to facilities management

Management of facilities

• Facility location consideration and layout
• Facility design – functional involvement
• Factors effecting equipment selection
• Case study

Strategic Planning

• Strategic asset infrastructure planning to optimise the match between facility and estate

Day Two People and Information Management

• Business Management
• Information and communication
• Organisation and people
• Motivation

Asset Management

• Asset management – the provision of accurate and up to date information about the estate and its performance
• Asset performance improvement audit
• Case study
• Exercise

Day Three Asset Maintenance and Operational Management

• Ensuring that existing estates and buildings are fully maintained and perform optimally under the constraint of limited resources and people
• Asset replacement consideration
• Maintenance strategies
• Reliability centred maintenance

Contract management

• Defining roles and responsibilities within the contract team
• Selecting the right supplier
• Monitoring and negotiating improvements to supplier performance
• In-house or outsource?

Day Four Estate Management

• Understanding the Basics of Real Estate
• Leasing, Purchasing, Selling and the Art of Negotiation
• The Master Control Files and Support Services
  • Insurance
  • Tax
  • Performance tracking, etc
• Real Estate Master Planning

Day Five

• Understand Property Market
• Introduction
• The operation of the market
• Real Estate Market Boom
• The Rental Market
• Case studies