Leading & Managing People

SUITABLE FOR:

Managers, Superintendents, Supervisors, Head of departments, Project Managers, Finance Managers, Personnel Managers, Engineers.

OBJECTIVES:

By the end of the course delegates should be able to:

• Examine the role and process of employee development
• Explain the principles of effective counselling
• Explain the principles of successful team performance

SUMMARY:

The course will provide practical help in identifying and developing the most appropriate skills and strategies required in managing people: The topics covered include:

• Work organisation; and team base work environment.
• Effective leadership and supervision
• Working with people
• Handling disagreement and conflict
• Training and development - staff appraisal, assessing competence, learning and skills development.
• Recruitment and selection process and procedures.