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Understanding & Solving Complex Business Problems

(5 Days)

LOCATIONS DAYS DATES FEE REGISTER
Dubai, UAE 5 February 02 - 06, 2020 £2100.00 Register

Fee excluding accommodation and meals

WHO SHOULD ATTEND?

Managers, Supervisors, Superintendents and Specialists whose job involves decision-making

OBJECTIVES:

By the end of the workshop delegates will be able to:
  • Understand the concepts of problem solving and decision making.
  • Use the lateral thinking techniques.
  • Apply problem analysis to implement plans successfully.
  • Gain self confidence to deal with day to day issues, problems and challenges.

PROGRAMME DETAILS

Day One
  • Introduction to Problem Solving and Decision Making.
  • Generating Ideas in terms.
  • Benefits of Systematic Idea Generation.
  • Assessing your own creative potential.
  • Developing the brain.
Day Two
  • Problem solving process.
  • The Problem Solving Wheel.
  • Seven (7) principles of Creative Thinking
  • Devices for Decision Making
  • Case Study
Day Three
  • Pareto Analysis.
  • Approaches to productive thinking – Edward De Bono.
  • Productive thinking approaches.
  • Evans and Russel creative response to change.
  • Listening and Questioning.
Day Four
  • Model and Techniques, brain storming.
  • Kepner and Tregoe’s rational approach.
  • Chang & Kelly’s six (6) step approach to problem solving.
  • Structuring and presenting ideas.
  • Case Study.
Day Five
  • Tony Buzan’s ‘Mind Mapping’ approach to issue analysis.
  • Creative Focus.
  • Eight (8) types of Creativity.
  • Training, Expectation Setting
  • Review of the Course
  • Personal Action Plan.
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2020 Training Catalogue

MTCTCL
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