Warehouse Operations & Management

SUITABLE FOR:

Managers, Supervisors and those involved in warehousing activities.

OBJECTIVES:

By the end of this course delegates will:

• Have developed the necessary skills for the effective planning and control of warehouse operations
• Be able to offer practical solutions for the problems likely to be encountered by a modern warehouse management team
• Have an appreciation of the importance of the main control and cost parameters which are applicable for warehouse management and have the skills necessary to recognise possible avenues for improvement
• Be able to effectively optimise the flow of materials within their businesses
• Be able to implement logistics strategies which are more responsive to the marketplace
• Have the knowledge and skills necessary to make substantial improvements to the planning and coordination of operations

SUMMARY:

Warehousing tends to be a large user of people and the management of this function calls for skills in planning and co-ordinating people's work, in understanding their motivation and in maintaining good industrial relations. This skills are needed in addition to the technical skills associated with the operation of warehouse systems. This course puts strong emphasis on the human factors involved in the management of people, as well as giving an appreciation of the more important aspects of warehouse operations. The topics to be covered include:

Day One

• Introduction to customer service
• Customer – focused
• Receiving goods - Procedures
• Coding
• Productions measurement
• Transport Operations
• Communication Methods
• Storing housekeeping

Day Two

• Warehouse Management Systems
• Logistics Operations
• Logistics strategy development
• Warehouse Audit
• Transport Management

Day Three

• Storage Methods
• Preservation / housekeeping
• Issuing and dispatching
• Documentation – Planning
• Material picking-up
• Material return

Day Four

• Storage and handling equipments
• Inventory Control
• Stock taking
• Safety & fire precautions
• Security
• Stores lay-out
• Demand-driven logistics
  • newly emerging logistics planning
• enterprise-wide planning systems

Day Five

• Strategic lead-time management
  • Reacting to market forces
  • Strategic planning
• Benchmarking logistics performance
• benchmarking against competitors and market leaders
• tools and techniques
• remove the repetition of month on the dates mentioned